Auto Onsite LLC Privacy Policy
Effective Date: April 1, 2026
Auto Onsite LLC (“Auto Onsite,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, use our customer portal, or contact us regarding our mobile automotive services.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Vehicle information
- Service address
- Appointment requests
- Messages or questions you send us
If you create a customer profile through our scheduling system, additional information necessary to provide our services may also be collected.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- General geographic location
This information helps us improve our website and better serve our customers.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance your browsing experience
Most web browsers allow you to disable cookies if you prefer.
How We Use Your Information
We use your information to:
- Schedule appointments
- Provide requested automotive services
- Respond to inquiries
- Contact you regarding appointments
- Send estimates or invoices
- Improve our website
- Maintain customer records
- Comply with legal obligations
We do not sell your personal information.
Sharing Information
We may share information only when necessary with trusted third-party providers that help us operate our business, including:
- Scheduling software
- Payment processors
- Website hosting providers
- Email providers
- Analytics providers
These providers receive only the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
Payment Information
Payments may be processed through third-party payment processors. Auto Onsite LLC does not store complete credit or debit card information on its own servers.
Please review the privacy policies of any payment provider you choose to use.
Third-Party Links
Our website may contain links to third-party websites, including:
- ARI Auto Repair Software
We are not responsible for the privacy practices or content of those websites.
Google Analytics
Our website may use Google Analytics to better understand how visitors use our website.
Google Analytics collects information such as pages visited, time on site, and general device information.
You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer information only as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Meet legal and tax requirements
- Resolve disputes
Your Choices
You may contact us at any time to:
- Request access to your information
- Request corrections to your information
- Request deletion of your personal information where permitted by law
- Ask questions about how your information is used
Children’s Privacy
This website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Website: https://www.autoonsite.com
Email: mobilemechanic@autoonsite.com
Phone: (304) 249-8680
Customer Portal: https://portal.ari.app/auth/login
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